Wheelchair-Accessible Transfers

Wheelchair-accessible transfers allow passengers with reduced mobility to plan transport between the airport, their accommodation and a private address around their individual access needs. To identify a suitable vehicle, the wheelchair type, boarding requirements and seating arrangements should be assessed before booking.

How Is a Wheelchair-Accessible Transfer Planned?

The first step is to establish whether the passenger can transfer to a vehicle seat. For passengers who can do so, a vehicle with enough luggage space to carry the wheelchair may be suitable. The wheelchair’s dimensions, whether it folds and the space needed for other luggage must all be considered.

Passengers who need to remain in their wheelchair throughout the journey require a vehicle equipped for this purpose. Boarding access, the space available for the wheelchair, and suitable wheelchair restraints and passenger safety systems must be assessed together.

Share your wheelchair details and access requirements before booking so that a suitable transfer option can be identified.

Transporting Manual and Powered Wheelchairs

Manual, powered, folding and rigid-frame wheelchairs may have different transport requirements. A folding wheelchair may fit in the luggage compartment, while a powered or non-folding model may require more space and suitable loading equipment.

To help assess vehicle suitability, include the following details in your transfer request:

• Whether the wheelchair is manual or powered
• Whether it can be folded
• Its approximate width, length, height and weight
• Whether the passenger can transfer to a vehicle seat
• Whether a ramp or lift is required
• The total number of passengers and amount of luggage

If you know the wheelchair’s make and model, you can share these details too. Accurate information is particularly helpful when arranging transport for powered or larger wheelchairs.

When Is a Ramp or Lift Required?

A ramp or lift may be needed if the passenger must board the vehicle while seated in their wheelchair. As this equipment is not available in every transfer vehicle, the request must be assessed against the passenger’s access requirements.

The assessment covers more than boarding alone. The vehicle’s entrance dimensions, interior height, wheelchair space and equipment weight capacity also matter. Passengers travelling in their own wheelchair require suitable wheelchair restraints and passenger safety systems.

Transfers Between the Airport, Hotels and Private Addresses

Wheelchair-accessible transfers can be arranged between the airport and a hotel, residence, villa or private address. Vehicle selection takes into account the passenger’s access needs, the number of accompanying passengers and the amount of luggage.

With a private transfer, the vehicle is reserved for the passengers on the same booking. There is no waiting for passengers from other bookings or stopping at their accommodation. A return transfer from your hotel or private address to the airport can also be arranged in advance.

Airport Meeting Arrangements and Flight Tracking

Providing the correct flight number and travel details is essential for planning your airport pickup. Flight tracking allows the meeting time to be adjusted according to updated flight information if your flight arrives early or is delayed.

Confirming the terminal meeting point, contact details and route to the vehicle in advance can help make the start of your journey more comfortable. If you need additional time to leave the terminal or a specific meeting arrangement, mention this when booking.

Why Book in Advance?

The availability of wheelchair-accessible vehicles varies by destination, travel date, passenger numbers and required equipment. Booking as early as possible is recommended, especially when a ramp or lift is needed, to allow time to check the necessary vehicle features.

Advance planning allows the vehicle to be assessed against the wheelchair specifications and the passenger’s access needs. If your travel details, wheelchair or access requirements change, inform the transfer provider before your journey.

Requesting a Wheelchair-Accessible Transfer with Brimzu

When submitting a transfer request through Brimzu, add your wheelchair type, approximate dimensions and boarding requirements to the booking notes. If you require a vehicle with a ramp or lift, you can also contact us before booking to explain your needs.

Vehicle specifications and availability are checked using the information you provide. You can finalise your transfer arrangements once a suitable vehicle option has been confirmed.